If you’re a US customer and your order is over $49 then you qualify for Free Shipping.

No, we do not pay for return shipping at this time unless we shipped the wrong item or your product is damaged. The reason we don’t pay for returned shipping is because unfortunately some customers take advantage of free return shipping.

As an example, a customer buys a bunch of products with the intent of only keeping one of them and returning the rest because they know its no cost to them to return them. Where as if they bought something at a retail store with the same intentions, they would have to spend their own gas money to return the unwanted items as well as possibly having to pay a restocking fee.

You should receive an email with your Order Status.

We want you to be entirely satisfied with your MySportHockey.com purchase. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Only items shipped within the US are eligible for return. For complete information, please visit our Refund Policy page.

Please follow the instructions on our Refund Policy page.

For complete information, please visit our Refund Policy page. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. There is often extensive processing time before a refund is posted. Some banks can take up to 30 days or more to process your refund. This is out of our control and must be discussed with your credit card company, or bank, or other payment processor refund policies. If you’ve done all of this and you still have not received your refund yet, please contact us here on this Contact Us page above. Thank you.